How can I return or exchange product?
At Ranès, we take pride in offering high-quality, handmade toys designed with care and attention to detail. Due to the personalized craftsmanship and the unique nature of each item, we do not accept returns. This ensures that every product remains untouched and safe for your little ones, preserving the high standards of hygiene and quality that our customers expect. Our commitment to creating safe, one-of-a-kind toys means that once they are in your hands, they are crafted exclusively for your child.
Can I get a refund?
Due to the personalized nature of each product, we do not offer refunds. This policy ensures that every item remains in pristine condition and is made exclusively for you, upholding our high standards of craftsmanship and safety. Once a purchase is made, the product is uniquely yours, reflecting our commitment to delivering exceptional, one-of-a-kind toys for your little ones.